30-Day Refund & Return Policy

Card Chords

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused, unopened, and in the same condition that you received it

• The item must be in its original packaging

• Proof of purchase is required

Non-Returnable Items

Certain items cannot be returned, including:

• Digital products or downloadable content (if applicable)

• Gift cards

• Items marked as final sale

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Your refund will be processed to your original method of payment

• Processing times may vary depending on your bank or card issuer

Return Shipping

• Customers are responsible for return shipping costs

• Shipping costs are non-refundable

• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost.

How to Start a Return

To initiate a return, please contact us at:

Email: returns@cardchords.com

Include:

• Your order number

• Reason for return

• Photos (if the item is damaged or defective)

We will provide return instructions once your request is approved.